Monday November 22, 2010
Charter Homes & Neighborhoods is honored to receive a 2011 National Housing Quality Award – the home building industry’s most coveted honor. For us at Charter Homes, it’s a serious award for serious fun.
What is the National Housing Quality Award?
The NHQA recognizes home builders who demonstrate quality achievement and operational excellence. Entries are judged by a panel of experts who evaluate the role that quality plays in 8 areas including construction, leadership, customer satisfaction, human resources, and business results. Charter Homes is one of only three builders across the country selected as a winner this year. We are especially honored by the fact that it is rare for a first-time National Housing Quality Award applicant to receive a site visit, let alone win an award.
Winning the National Housing Quality Award requires more than just operating a great home building company; it requires opening up our processes and performance to an outside panel of expert judges. To be recognized with a National Housing Quality Award, we had to show excellence in every aspect of our business, from customer service to human resources to home construction to finances. To us, the National Housing Quality Award tells the story of our commitment to creating a seamless home building process, making home building fun for our customers, and giving all our potential customers the confidence that Charter Homes is the right choice.
Home Building, Fun? Really?
Well, yes. Many people view buying a new home as a stressful, even scary process. At Charter Homes, we’re serious about delivering a home building experience you smile about. Buying a new home is exciting – and we are constantly striving to make the whole process fun – from finding a neighborhood to selecting a home site to customizing your home with our Endless Possibilities. Winning the National Housing Quality Award is fun and exciting—but the real fun happens every day, in every home we build and every customer we serve.
Join us over the next few weeks as we share the exciting details of this award with you – or join our celebration by visiting a Charter Homes neighborhood today!