If your home is still in its warranty period, please submit warranty requests through the homeowner portal at www.charterhomes.com/warranty using the login credentials you were provided.
For items about the neighborhood, contact your neighborhood association management company.
For specific details about your home, please refer to your New Home Agreement for specific products and other information. Color matching is recommended for new projects.
For professional requests or to work with us, please visit www.workatcharter.com.
For all other items, complete the following information. Please allow 10 days for a response. Note: We are unable to respond to warranty and neighborhood association items submitted on this page.
Thank you for your interest in Charter Homes! We will be in touch soon.Continue to Website